SLA and data terms

Anthropic Claude API SLA and data terms

Figures come from the weekly platforms refresh. A cell says Not stated by vendor when the cited page does not state it.

Uptime SLA: Not stated by vendor
Service-credit tiers: Not stated by vendor
Training and data terms: Anthropic may not train models on Customer Content from Services.
Vendor page
Sub-processors: 22 named on the indexed snapshot.
Vendor page
Last refreshed: 26 Oct 2026